Frontline team communication: Say it once. See who read it.
Send an announcement to a site, a role or a group, with a photo, a video or a PDF. It lands in Alerts on the phone and the web. Ask people to sign that they read it, and see who has and who hasn't.
Also calledTeam announcements, Read receipts, Push notifications, Work texts, Reminders
A workflow that tells people
Tell people when something happens.
A workflow can tell the person, a role or whoever manages work there. Here, a certification ran out: it tells the person, then has their manager sign to take them off that work.
Sample data from our own demo company.
In the app
Everything for the shift lands in Alerts.
- 01Announcements, with a photo, a video or a PDF.
- 02Reminders before work is due, and when it's late.
- 03On the phone, announcements open with no signal.
Alerts
3 new
Hot after noon. Water cooler is at the north gate.
6:25 AMTower B scaffold walk is overdue.
YesterdayYour trench course was assigned.
Yesterday
Sample company and data, made up for the picture. Tap around.
Announcements
Everyone it's meant for. Nobody it isn't.
A site, a role or a group. Pick a place and everyone under it, only some roles there, or a group.
A photo, a video or a PDF. Attach the new procedure, a photo of the blocked exit or the walkthrough video.
Now or later. Write it tonight and set it to go out before the first shift. Cancel it if plans change.
Pinned or urgent. Pin it to the top of Alerts through the day you pick. An urgent one shows in red and comes through quiet hours.
Read and sign
Proof they read it, not just that you sent it.
Step 1
Ask for a signature
Write what they sign, like I read this and I'll follow it. Add a due date if you want one.
Step 2
It goes in their Tasks
Each person has it on their list until they sign.
Step 3
See who's done it
Read and signed counts, and a list of who has and who hasn't.
Reminders and notices
The reminder goes out so the foreman doesn't have to.
01
Before it's due
Pick how many days ahead and what time, on the site's clock. Up to four reminders.
02
When it's late
The person hears about it. So does whoever manages work there.
03
When something goes wrong
A workflow tells the right people. A critical step fails, and whoever manages work there hears about it right away, even in quiet hours.
How it reaches them
Push first. A text for people without the app.
Push, text and email. A push goes to phones with the app. A text goes to people without it. Email goes to anyone with an address. Everything stays in Alerts either way.
Quiet hours. Pushes and texts wait until quiet hours end, on each person's clock. Urgent ones go right away.
Work texts
Your company turns texts on. Anyone can text STOP.
- Your company decides. An admin turns work texts on and confirms your people agreed to get them. PortalBase keeps who turned them on and when.
- Work only. Reminders, announcements, notifications and sign-in invites. No marketing and no ads.
- STOP works. Reply STOP and the texts stop. Push and email keep coming, and the person's profile shows the number replied STOP.
Questions
- Do announcements work with no signal?
- On the phone, yes. Announcements open from what's already saved on the phone. A photo or document comes down the first time it's opened with signal and stays on the phone after that.
- Can I change what the reminders say?
- Yes. Each kind has built-in words. Write your own for any of them, with fields like the person's name or what's due, and see a preview first. The built-in words go out in English or Spanish, whichever each person uses.
- Who gets a text?
- Only people at a company that turned work texts on, with a mobile number on file. Texts go to people who don't have the app. Your company can also turn a push nobody opens into a text, and an urgent announcement texts anyone who doesn't open the push.
- Can people turn notifications off?
- Each person picks where theirs reach them: push, text or email. They can make their quiet hours longer, and shorter only if your company allows it. Everything stays in Alerts either way.
- Is it a chat app?
- No. There's no chat between workers. Announcements, reminders and notices go out from the people who manage the work and from your workflows.
Tell us how word gets to your teams today.
A group text, a whiteboard, a printout by the time clock. We'll show you the announcement and who read it.
Book a walkthrough