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Glossary

SOP: Standard operating procedure

An SOP is a written, step-by-step instruction for doing a routine task the same way every time, safely and correctly.

Also calledstandard operating procedure, work instruction, operating procedure, SWP

What it means

A standard operating procedure says how a task is done. It lists the steps in order, the tools and gear needed, the hazards, and who is responsible. A good one is short enough that a worker will actually read it.

SOPs cover routine work: starting a line, loading a trailer, changing a filter, closing a shift. Safe work procedures are a close cousin, written around hazards. Many sites keep both under one document system.

An SOP is only useful if it matches what people actually do. If the crew does it a different way, either the SOP is wrong or the practice is. Fix whichever it is.

Why it matters

An SOP is how a new person learns the right way, and how the old hands stay consistent. When something goes wrong, it's where you start asking whether the steps were followed or the steps were wrong.

What it looks like on a site

  • The SOP is at the place of work, on a laminated card, a binder or a phone.
  • New hires are trained on the SOP and then watched doing it.
  • Crew members who find a step that doesn't work report it, and the SOP is updated.
  • Each SOP has an owner, a revision date and a version number.
  • Old versions are pulled so nobody works from them.

This is general information, not legal advice. Check the current rule and your own procedures. Back to the glossary

Common questions

What should an SOP include?
The purpose, who it applies to, the gear needed, the hazards, the steps in order, and what to do when something goes wrong. Keep it short and use plain words.
How often should an SOP be reviewed?
On a schedule set by your company, and any time the equipment, the process or the rules change. Also after an incident that touches the task.