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Glossary

CMMS: Computerized maintenance management system

A CMMS is software that tracks equipment, schedules maintenance, and manages work orders from the first report to the finished repair.

Also calledCMMS, maintenance software, work order software, asset maintenance system

What it means

A computerized maintenance management system holds a list of assets, such as trucks, tugs, lifts and machines, and the maintenance each one needs. It creates work orders, assigns them, and records what was done and what parts were used.

Inspections and maintenance connect. A failed pre-use check on a lift is a repair request. The CMMS is where that request becomes a work order and gets closed. Without the link, defects sit in a pile of paper or a text thread.

Ask how a defect found by an operator gets into the system, whether the operator can see the repair status, and whether the CMMS can take data from your inspection tool. Many sites connect the two.

Why it matters

Equipment that's well kept is safer and down less. A CMMS shows what's due, what's late and what keeps breaking. It also shows the operator that a reported defect was fixed, which is why they keep reporting.

What it looks like on a site

  • An operator's failed check opens a work order for the shop.
  • The shop schedules preventive maintenance by hours, miles or dates, as the maker advises.
  • A tech records the repair, the parts and the time, and closes the order.
  • The unit's history shows repeat problems.
  • A lead can see which assets are down and which are overdue.

This is general information, not legal advice. Check the current rule and your own procedures. Back to the glossary

Common questions

What is a CMMS used for?
To track equipment, schedule maintenance and manage work orders. It keeps a history of repairs for each asset.
How does a CMMS connect to inspections?
A failed item on an inspection can create a work order in the CMMS. Ask whether your tools can pass defects along, so the shop doesn't retype them.